About Us

         Policy

Frequently Asked Questions

1. What is home care?
Home care allows for continued medical treatment in a comfortable, familiar environment in your home. It keeps families together while helping them adjust to a new lifestyle and maintains a sense of dignity for the patient. Our home care representatives are dedicated to meeting your health care needs.

2. Who pays for home care?
Medicare Part A covers 100% of the cost of necessary home health care. Medicaid covers home health, hospice and personal assistance/community care services. Most health insurance policies and HMOs now cover skilled home health care and hospice. In addition, workers' compensation and the Veteran's Administration cover home health services. The payer often requires that services be delivered by a licensed and regulated home care agency, such as Simplicity Healthcare Services.

Some people choose to pay for home care services out-of-pocket, because they prefer to stay in the comfort of their homes. By choosing to receive these services through a licensed, dependable and experienced agency like Simplicity Healthcare Services, loved ones can enjoy the peace of mind knowing they have made the best decision.

3. I'm not completely sure what services I need. 
What next? Call 469-362-9373 and speak with an experienced staff about your needs. We will help assess what services would be appropriate for you. We will  speak directly with your physician to develop a plan of care that suits your needs.

4. What is “Community Care”?
Community Care is the division of Simplicity Healthcare Services that provides Medicaid Based Waiver Programs to the aged and disabled.

5. Which programs does Simplicity Healthcare Services offer?
Simplicity offers the following Community Care Programs:
  • Primary Home Care (PHC)
  • Family Care (FC)
  • Community Attendant Services (CAS)
  • Personal Care Services (PCS)
  • Private Duty Nursing
  • Medically Disabled Children's Program (MDCP)
  • Children with Special Needs (CSHCN)
  • Comprehensive Care Program (CCP)

7. Does Simplicity Healthcare Services offer Community Care in my area?
Yes! Simplicity has a contract to provide Primary Home Care, Family Care, Community Attendant Services, and Personal Care Services, in several counties in Texas.

8. How do I apply for Medicaid?
To find out if you are qualified for Medicaid or other services, please visit theState of Texas Assistance and Referral System (STARS) website, 
https://www.yourtexasbenefits.com/wps/portal. You will be asked questions about your income and assets. Please note that STARS only tells you what you are eligible for – a caseworker will determine your final eligibility.

9. What is Community Based Alternatives?
Community Based Alternatives (CBA) provides home and community-based services to people who are elderly and to adults with disabilities as a cost-effective alternative to living in a nursing home. DADS employees provide case management services.

10. What is Primary Home Care?
Primary Home Care (PHC) is a non-technical, medically related personal care services that is open to Medicaid-eligible adult and children with health problems, limiting  their activities of daily living (ADLs). PHC provider agencies also provide Community Attendant Services and Family Care services. These services are non-skilled/non-technical provided to eligible clients that are functionally limited in performing daily activities. Family Care does not require a practitioner's statement of medical need.

11. What services does Simplicity Healthcare Services offer?
  • Skilled nursing
  • Home Health Aide (HHA/CNA)
  • Physical therapy
  • Occupational Therapy
  • Speech therapy
  • Social Work

12. Can I have Medicare  and Medicaid benefits at the same time?
Yes, as long as you meet all requirements and are authorized to receive these services. The services that you receive under Medicare Home Health and Medicaid Community care must not duplicate each other.

13. What is DADS?
The Texas Department of Aging and Disability Services (DADS) was established in September 2004 as a result of House Bill 2292 (78th Texas Legislature). DADS strives to provide a comprehensive array of aging and disability services, supports and opportunities that are easily accessed in local communities. Simplicity Healthcare Services Inc. is contracted with DADS to provide a variety of these services. You may learn more about DADS at their website: www.dads.state.tx.us

14. Does Simplicity Healthcare Services Inc. have the experience to provide these programs?
Yes. we have skilled/unskilled staff with years of experiences in home health care services.

15. If I have additional questions, can I contact someone at Simplicity Healthcare?
Yes. Please call us at 469-362-9373 and you will be connected with the main office. You can also email at info@simplicityhealthservices.com